Last updated: 22 October 2026
[Draft: review with a legal adviser for the countries you operate in before launch. Replace every bracketed item.]
This Privacy Policy explains how HowGaming (“we”, “us”) collects and uses personal information when you visit howgaming.com, contact us or book coaching.
Who we are
HowGaming is operated by [Legal business name], [Business address]. Contact: [Privacy contact email].
Information we collect
- Contact and booking details: your name, email address, in-game username, platform, rank and the details you include in your message.
- Coaching information: notes from your sessions and, with your consent, recordings of sessions or gameplay you send for review.
- Payment information: processed by our payment provider; we do not store full card details.
- Newsletter: your email address if you subscribe.
- Usage data: pages visited, device and browser type, collected through cookies and analytics tools.
How we use your information
- To reply to messages and arrange coaching sessions
- To deliver coaching, session notes and practice plans
- To take payments and keep records required by law
- To send newsletters you asked for (you can unsubscribe at any time)
- To understand how the site is used and improve it
- To keep the site secure
Sharing your information
We share information only with service providers that help us run HowGaming, such as our website host, email and newsletter provider, payment processor and analytics provider, and only as needed for those services. We do not sell personal information.
[Placeholder: list the actual providers, e.g. Hostinger (hosting), Mailchimp (newsletter), Google Analytics (analytics), your payment provider.]
Cookies
We use essential cookies to make the site work and, with your consent where required, analytics cookies to understand how the site is used. You can control cookies in your browser settings.
Children
Coaching for players under 18 requires consent from a parent or guardian, who provides the contact details for booking. We do not knowingly collect information from children under 13 without verified parental consent. See our Safeguarding Policy.
How long we keep information
We keep booking and coaching records for [X months/years] after your last session, financial records for as long as the law requires, and session recordings for [X days] unless you ask us to delete them sooner.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your information, and to object to or restrict how we use it. To make a request, contact [Privacy contact email]. We will respond within 30 days.
Security
We use reasonable technical and organisational measures to protect your information. No online service is completely secure, so please use a strong, unique password for any account.
Changes to this policy
We may update this policy. The “Last updated” date at the top shows when it last changed.
Contact
Questions about privacy? Email [Privacy contact email] or use our contact page.